WhatsApp Business API AI Agents Platform Voice on WhatsApp Pricing
Log in Create account
Solutions · Education and employment

WhatsApp for education and employment: admissions without queues, students up to date and candidates screened

✓✓

🎓 Admissions questions answered instantly 🏫 Several departments, one number 🔔 Automatic fee and class reminders 💼 Candidates screened and invited to interview
Four everyday situations

What happens to an educational institution or a recruitment team, and how WhatsApp solves it

Both live on peaks: the enrolment period and the open vacancy. The rest of the year, the volume drops but the questions are the same.

Admissions“When is the enrolment deadline? What documents do I need?”

The same twenty questions, thousands of times, in the same week. The admissions team can't keep up just when it matters most, and every applicant left without an answer is one less enrolment.

How it is handledThe AI agent answers with the official information for each programme (dates, requirements, fees, campuses) and guides pre-registration step by step. Anything that is a special case (credit transfers, scholarships) it hands over to the right office with the full conversation. This is how it works at Universidad Javeriana.
Customer service AI agentMulti-agentCase studies
StudentsThe fee was due, the class was moved and nobody read the email

Important notices go out by email, and the email doesn't get opened. The empty classroom and the unpaid fee are the same problem: the message didn't reach where the student actually looks.

How it is handledFee reminders with a payment link, classroom or timetable changes and course start notices with Meta-approved utility templates, segmented by degree, course or campus. The student replies in the same thread and their question lands in the right department's inbox.
CampaignsCollectionsTemplates
Courses and academies“When does the next English group start? Is there an evening one?”

The enquiry comes from an ad, and the person decides on the spot. If there is no answer within minutes, they sign up at another academy that did reply.

How it is handledThe agent answers timetables, prices and formats for each course, books the trial class and sends the reminder the day before. If the prospect doesn't sign up, a short sequence invites them again, only if they agreed to receive messages.
AI sales agentAutomation
RecruitmentA hundred applications for one job and three days to fill it

Calling them one by one to screen them doesn't scale. Half of them don't answer the phone, but they do reply to a WhatsApp.

How it is handledThe agent contacts the candidates, asks the screening questions you define (availability, area, experience, salary expectations), scores each answer and invites those who qualify to an interview, reminder included. The recruiter gets the shortlist with each candidate's answers.
Qualification through conversationMulti-agent

A single WhatsApp Business API number with the institution's verified name, and each department (admissions, finance office, registry, human resources) handling its own conversations from the same shared inbox.

This is how it looks

A complete enrolment, from first question to registration

An example conversation with an institute's AI agent. The details are sample data; the flow is the real one.

  1. Ask about a programme and its dates.
  2. Get the requirements and fees.
  3. Pre-register from the chat.
  4. Get the confirmation and the next steps.
  5. Get the fee reminder.
What you need

Four pieces, combined to suit your institution

An academy starts with the official number and the agent that answers questions about courses. A university adds the inbox by department, bulk reminders and the integration with its student information system.

✅

Verified official number

WhatsApp Business API with the institution's name, no risk of being blocked and ready for enrolment-period volume.

See the official API → 🏫

One number, every department

Admissions, finance office, registry and human resources working from the same shared inbox, each with its own conversations.

See multi-agent → 🤖

An AI agent that informs and screens

It answers questions about programmes, dates and requirements 24 hours a day, handles pre-registration, screens candidates and hands over special cases.

See the agent → 📣

Notices that actually get read

Fees, timetable changes and course starts with approved templates, segmented by degree, course or campus.

See campaigns →
Is your institution next?

Tell us how many applicants or candidates you handle at peak time

No setup fee. We'll tell you what to automate first, how to share the number across departments and whether your student information system connects directly or via API. Or try it now with the agent alongside.

Talk to sales on WhatsApp Go to the contact form