WhatsApp Business API AI Agents Platform Voice on WhatsApp Pricing
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Solutions · Travel and tourism

WhatsApp for travel and tourism: quote in minutes, confirm bookings and stay with travellers throughout the trip

✓✓

✈️ Quotes that don't go cold 🏨 Bookings confirmed instantly 🕑 Support during the trip, at any hour 🌎 Several languages, one number
Four everyday situations

What happens to an agency or a hotel, and how WhatsApp solves it

Tourism lives on the season: when it arrives, everyone arrives at once. WhatsApp absorbs the peak without adding staff.

Quote“How much is a week in Cancún for two in March?”

The enquiry comes in through Instagram, the website and WhatsApp, often from the same person on all three. If the quote takes a day, they have already bought elsewhere.

How it is handledThe AI agent asks only what it needs (dates, number of travellers, rough budget), builds the proposal with your rates and availability and sends it in the same conversation. If the customer wants to adjust it, it hands over to a salesperson with the full context. Every channel lands in the same shared inbox, so nobody quotes twice.
AI sales agentOmnichannel platformLead qualification
Booking and payment“I want it. How do I pay and when do I get the voucher?”

The moment to close. Every manual step between the yes and the voucher is a chance for the customer to change their mind or get confused.

How it is handledA payment link in the chat, automatic confirmation with a Meta-approved utility template and the voucher sent through the same channel as soon as the payment is recorded. If your booking system connects via API, the customer doesn't wait for anyone.
TemplatesIntegrations
Before the tripThree days to go and the customer doesn't know what time the transfer is

Check-in, transfer and documentation reminders are sent one by one today, or not at all. And the agency pays for what gets forgotten in calls and complaints.

How it is handledAn automatic pre-trip sequence: required documents, transfer time, hotel details, emergency contact. It goes out on its own based on the departure date, with approved templates, and the customer can reply with any question in the same thread.
AutomationCampaigns
During the trip“My flight has been cancelled and it's 2 in the morning”

Emergencies always come after hours. Nobody answering at that moment is what turns a happy customer into a one-star review.

How it is handledThe AI agent responds at any hour, in the customer's language: it explains the steps, looks up the itinerary details and opens an urgent case that reaches the on-call team with the full conversation. When a person is available, they pick up where the agent left off.
Customer serviceMulti-agent

A single WhatsApp Business API number with your agency's or hotel's verified name, for sales, bookings and support during the trip. No salespeople's personal mobiles or third-party apps.

This is how it looks

A trip quoted, booked and looked after

An example conversation with a travel agency's AI agent. The details are sample data; the flow is the real one.

  1. Ask for a package with dates and number of travellers.
  2. Get the proposal with its price.
  3. Book and pay from the chat.
  4. Get the confirmed voucher.
  5. Get the reminder before departure.
What you need

Four pieces, combined to suit your business

A small agency starts with the official number and the shared inbox. A large tour operator or hotel adds the AI agent, the pre-trip sequence and the integration with its booking system.

✅

Verified official number

WhatsApp Business API with your agency's or hotel's name, no risk of being blocked and with all your salespeople on board.

See the official API → 💬

Instagram, web and WhatsApp together

Enquiries from every channel in one inbox, with a single profile per customer and no quoting twice.

See omnichannel → 🤖

An AI agent that quotes and looks after travellers

It quotes with your rates, closes the booking and supports travellers during the trip at any hour and in several languages.

See the Sales Agent → 🗓️

Pre-trip sequences

Documents, transfers and reminders that go out on their own based on the departure date, with approved templates.

See automation →
Is your agency next?

Tell us what you sell and how you confirm a booking today

No setup fee. We'll tell you what to automate first, which templates you need to get approved and whether your booking system connects directly or via API. Or try it now with the agent alongside.

Talk to sales on WhatsApp Go to the contact form