✓✓
You are rarely beaten on price. You are beaten because someone else replied first, or because you never wrote back.
By the time you open the chat in the morning, they have already bought elsewhere. Business hours are yours, not the customer's.
Without qualification, the serious buyer and the browser get the same attention. And the serious buyer gets tired.
That "I'll get back to you" turns into nothing. Quoting late is almost the same as not quoting.
The customer said "I'll think about it" and that was the end of it. Follow-up is the first thing to slip when volume picks up.
It is not a bot that fires off answers: it steers the conversation somewhere. Tap each stage.
A regular bot goes silent or repeats the price. A sales agent has an answer ready for every objection.
It does not lower the price on its own. It reframes around what is included, offers the smaller option if there is one, and if you have set a discount allowance, it uses it within that limit.
It accepts the hesitation without pushing, leaves a summary at hand and —this is the important part— schedules the follow-up. It does not depend on your memory or a sticky note.
It sends exactly what they asked about, not a whole catalogue, and leaves an open question so the conversation stays alive.
It asks what they are comparing and answers on that. If things get delicate, it brings in a person instead of improvising.
It is the most profitable task and the first one to be dropped. The agent always does it, without having to remember or feel like it.
It summarises what was discussed and writes down the next step, so the customer does not have to piece anything together tomorrow.
It comes back with something useful —a question left open, a condition that changed— and not with a bare "so, did you think about it?".
If the 24-hour window has closed, it picks up again with a Meta-approved template. That is the official route, not a message that puts the number at risk.
It picks up where they left off, with the product and price already discussed. It does not make them start from scratch.
Follow-up after 24 hours uses templates, and that comes with rules and a cost. It is explained in Meta's rules for campaigns.
An automated salesperson without limits is a risk, not an advantage. These limits are fixed and you configure them.
It quotes from your list. If an item is not there, it says so and hands over — it does not estimate.
The negotiation range is a number you set. Outside it, it asks for authorisation.
Deliveries and availability come from your data, not from a friendly guess.
Faced with an unusual case or an upset customer, it hands over with the full context instead of insisting.
The handover lands in the shared inbox and the person sees the whole conversation. Afterwards they can hand it back to the agent.
See the shared inboxThe agent on this website is exactly this product, loaded with our information. Put it to the test with what one of your customers would ask.
Tell it what you sell and how many messages you send a month: it quotes you the way it would quote your customer.
"It's expensive", "I'll think about it", "I already have another one": see how it responds without pushing too hard.
You will see the handover to WhatsApp, exactly as your customer would.
It knows our prices and our product because it is connected to the same information we use with customers. With yours loaded, it would do the same for your business.